Service Accounts & Impersonation

Non-user identities for automated integrations with impersonation, scoped permissions, and dedicated audit logs.

Overview

Designed Service Accounts — non-user identities that automate integrations and access shared resources. Supports user impersonation with all activities audited in dedicated logs for governance.

Approach

Studied integration failure patterns where users leaving the company broke automated flows. Designed Service Accounts as first-class non-user identities with access keys, scoped permissions, and impersonation capabilities — decoupling automation from individual user lifecycles. Added dedicated audit logging for governance oversight.